संवाद से समाधान अभियान — Programme Framework

• A department-wise schedule for interaction with outsourced workers and contractors/agencies shall be prepared and circulated in advance
• Awareness programmes on payment of wages, prescribed wage rates, EPF and ESI contributions, procedures for checking EPF balances and filing withdrawal claims, ESI benefits, and other statutory welfare provisions
• Awareness programmes on technology-enabled labour welfare initiatives and compliance-related digital platforms
• Orientation and awareness sessions on the Contract Labour Information Management System (CLIMS) Module for workers and contractors/agencies
• Awareness programmes on safety rules, safe work practices, hazard identification, and precautionary measures, in coordination with the Safety Department
• Knowledge dissemination sessions on the provisions of the new Labour Codes and other relevant labour laws and regulations
• Discussion and resolution of issues relating to working conditions, welfare measures, statutory compliance, grievance redressal, and other matters affecting outsourced workers
• Proceedings of each session shall be documented, and follow-up action monitored to ensure timely resolution of issues raised

The objective of “संवाद से समाधान अभियान” is to promote constructive dialogue, mutual understanding, and collaborative problem-solving among outsourced workers, contractors/agencies, and the management. The initiative seeks to create an inclusive environment where concerns can be openly discussed and addressed through collective efforts.

It is an endeavour to reinforce the sense of participation, involvement, and belongingness among outsourced workers and to make them feel that their contribution is of paramount importance to the growth, productivity, and success of MTPS.

— Binay Tudu, Manager (HR), MTPS